Who We Are

Building server infrastructure that actually makes sense for your business

We started Ultraflowneuron back in 2019 because we kept running into the same problem—companies were paying for database solutions they didn't fully understand. Systems would break at weird times, queries would slow to a crawl during peak hours, and nobody could explain why without a three-hour meeting and a bunch of technical jargon.

So we decided to do things differently. Just straightforward database and server work that focuses on what actually matters to your operations.

How We Got Here

Back in early 2019, our founder was working on a banking project in Taipei. The database kept timing out during transaction peaks—not a great situation when people are trying to access their money. After weeks of investigation, it turned out the issue wasn't the hardware or even the database design. It was how the server logic handled concurrent requests.

That project taught us something important: most database problems aren't really database problems. They're about how your entire backend communicates and processes information.

We opened our Taichung office in late 2019 with that philosophy. Since then, we've worked with manufacturers tracking inventory across multiple warehouses, logistics companies managing delivery routes, and retailers processing thousands of transactions daily. Different industries, but usually the same core challenges around data flow and server efficiency.

Server infrastructure and database systems in modern data center environment

What Drives Our Work

Real-World Testing

We don't just write code and hope it works. Every solution goes through load testing that mirrors your actual usage patterns. If your system handles 500 concurrent users during lunch hour, we test for 750. Better to find breaking points in our lab than in your production environment.

Documentation That Makes Sense

When we hand over a project, you get documentation written for humans. Not just technical specifications, but explanations of why we made certain architectural choices and what to watch for as your data grows. Your IT team shouldn't need a decoder ring to maintain our work.

Long-Term Planning

We build systems thinking about where you'll be in three years, not just next quarter. That means choosing database structures that can scale, writing server logic that's maintainable, and avoiding trendy solutions that might not have support down the road.

Honest Assessments

Sometimes the answer is "you don't need a new database, you need better indexing." We'd rather tell you that upfront than sell you a six-month project you don't need. Building trust means giving recommendations that serve your business, not our invoicing.

Database optimization and query performance monitoring dashboard

Server architecture planning and backend infrastructure design

Our Process

We start every project with a discovery phase that looks at your current setup, your pain points, and your growth projections. Not just what data you're storing, but how it flows through your business processes.

From there, we build in stages. You get working functionality early, then we refine and optimize. This approach lets you start seeing benefits while we're still building, and it gives us real feedback to incorporate as we go.

And after launch? We stick around for the critical first month to monitor performance, adjust configurations, and make sure your team feels confident managing the system.

The People Behind the Code

Jolene Hawthorne

Lead Database Architect

Jolene spent eight years working on high-frequency trading systems before joining us in 2020. She's the person who figures out how to make your database handle ten times the load without buying ten times the hardware. When she's not optimizing query performance, she's usually hiking somewhere in Hualien.

Tamsin Woolridge

Senior Backend Engineer

Tamsin came to us from a logistics company where she rebuilt their entire routing system. She has a talent for writing server logic that handles edge cases nobody thought to plan for. She joined our team in early 2022 and has since become our go-to person for complex integration projects.